Fixer Hero is an online platform that connects customers with local professionals across a wide range of service categories.
How does Fxer Hero work?
Choose the service you need, enter your location and explore available professionals. You can compare profiles and contact suitable providers directly.
Is it free to search for services?
Yes. Customers can search for services, explore professional profiles and compare available options free of charge.
How do I contact a professional?
Open the professional’s listing and use the available contact or enquiry option to discuss your requirements and request a quote.
Does Fixer Hero provide the services directly?
No. Trade Grid is a marketplace that connects customers with independent service providers. The services are delivered by the professional you choose.
How do I choose the right professional?
Review the provider’s profile, experience, service details, location and customer feedback. We also recommend confirming the price, availability and scope of work before hiring.
SERVICE LISTING & ACCOUNT MANAGEMENT
How can I list my services on Fixer Hero?
Create a professional account, select the appropriate category and add information about your services, experience, service area and contact details.
Can I update my listing after it is published?
Yes. Sign in to your account to update your service information, images, contact details, location and availability.
How can I remove or deactivate my listing?
Sign in to your account and open your listing management area. From there, you can edit, pause or remove your listing.
QUOTES & PAYMENTS
How can I request a quote?
Select a professional and send an enquiry describing the work you need. Include relevant details to help the provider prepare an accurate quote.
Are prices displayed on Fixer Hero final?
Prices shown on listings may be estimates or starting prices. Always confirm the full cost and scope of work directly with the professional.
Does Fixer Hero process customer payments?
Payment arrangements depend on the selected professional and the payment options available on the platform. Review the agreed terms before making any payment.
QUOTES & PAYMENTS
Are all professionals verified?
Professional profiles may include different levels of information and verification. Customers should review each profile carefully and request relevant qualifications or insurance details when necessary.
What should I check before hiring a professional?
Confirm their experience, qualifications, insurance, total price, availability and expected completion date. For larger projects, request a written quotation or agreement.
How can I report a problem?
Use the contact form to send details of the issue to the Trade Grid support team. Include the listing name and any relevant information.